Work at MorinCo
Account Manager
Job Title: Account Manager (Contractor)
Location: Remote
Type: Contract Position, Part-Time (4-8hrs / week)
About MorinCo, LLC: MorinCo, LLC is dedicated to helping nonprofits achieve their goals through customized technology solutions. We specialize in implementing Salesforce Nonprofit Success Pack and other CRM systems, ensuring that our clients have the tools they need to manage their programs, participants, and volunteers effectively.
Job Description:
MorinCo is seeking a part-time detail-oriented Account Manager on a contract basis. The ideal candidate will play a critical role in maintaining client relationships, gathering requirements, and ensuring clarity, communication and client satisfaction.
This position requires strong communication skills, experience as an end-user with CRM systems, particularly Salesforce, and the ability to work independently in a remote environment.
Key Responsibilities:
Client Meetings: Regularly meet with clients to discuss their needs, provide updates, and gather feedback.
Software Demonstrations and Training: Demonstrate software solutions created during sprint meetings to clients.
Requirements Gathering: Collect and document client requirements and feedback to inform project development.
Task Management: Assist in creating and managing tasks based on client feedback and project needs.
Contract and Deliverables Organization: Help create and organize client contracts and deliverables, ensuring clarity and timely execution.
Information Delivery: Communicate gathered information and requirements back to MorinCo, LLC for further action.
Qualifications:
Experience with CRMs: Proficient in CRM systems, particularly Salesforce. Experience with the Salesforce Nonprofit Success Pack is a plus.
Client Communication: Strong verbal and written communication skills, with the ability to interact professionally with clients.
Attention to Detail: Keen attention to detail, ensuring that all client requirements and feedback are accurately captured and conveyed.
Requirements Gathering: Experience in gathering and documenting client requirements and translating them into actionable tasks.
Organizational Skills: Excellent organizational skills, capable of managing multiple tasks and deliverables efficiently.
Remote Work: Ability to work independently and effectively in a remote environment.
Compensation: This is a part-time, contract position with flexible hours. Meetings and communications will be during business hours. Estimated weekly hours are between 4 and 8 hours. The hourly rate is $50 per hour.
How to Apply: Interested candidates should send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to jude.morin@morinco.net.